Helping organisations change for over thirty years.
Change 2 Deliver Founder Marcus Byrne
I've been delivering projects successfully for a quite a while now and have experienced all types of change across many industry sectors so you could say I've been around the block and back. There is very little I haven't seen or experienced. It certainly helps when needing to keep a level head during moments of crisis.
I started this company with one thing in mind and that was to really add value by helping organisations deliver the right outcomes to achieve their goals. I have a passion for seeing the project actually deliver benefits that make it a positive experience for everyone involved.
On this page you'll get a flavour of my technical skills and experience, however the one thing I want Change 2 Deliver to be remembered for is our extremely strong people skills.
Programme and Project Management
Qualifications and Training
· Programme Management – Managing Successful Programmes (MSP) Advanced Practitioner
· Portfolio Management – Management of Portfolios (MoP) Practitioner
· Project Management - PRINCE2 Practitioner, Agile Project Management
· Agile Development - Certified ScrumMaster, DSDM
Transformation & Technical Skills
Qualifications and Training
· Business Change – Lean 6 Sigma Yellow Belt
· Change Management – People Centred Change Management (PCI)
· Data – Data Architecture, Data Protection
· Technical - Business Objects, MS Project, MS Office, MS Visio
Academic
Qualifications
· BSc Business Information Systems 2.I – University Of Wolverhampton, 1996
· PGCert Health Care Commissioning – University Of Birmingham, 2011
Roles and Experience
Operational Roles
2004 to 2011
Having joined Birmingham City Council in 2003 in a pure PM role within 12 months I was operating at Assistant Director level responsible for IT services, Corporate Comms, Customer Relations and Regulatory Governance for the largest Social Care Dept in Europe.
I also held Corporate wide transformation and IT Governance responsibilities that included evaluation of tenders for the £58m out-sourcing of IT Services.
Following this further operational responsibilities at Assistant Director level have included, running a Property Consultancy business in Capita Symonds and being responsible for commissioning Cancer Services for Walsall.
Organisations: Birmingham City Council, Capita Symonds and NHS Walsall
Consultancy Roles
From 2006
Since moving into a Property Transformation internal consultant role in 2006, consulting has long been a feature of all subsequent positions.
In particular consultancy has featured business transformation, workplace transformation, new methods of working, regeneration, care pathways in health, optimisation and efficiency, data transformation and open data.
Organisations: Service Birmingham, Capita Symonds, NHS and UCAS.
In addition to this my passion for the development of Programme and Project Management led to an invite to help develop the Management of Portfolios method for strategic change.
Click onto the LinkedIn above for access to an up to date profile and CV
Project Manager
Since 1986
Started as a PM in Local Government in the early days of IT and delivered mainframe systems and deployed networks when the role of an IT Project Manager was in it's infancy.
Since then I have delivered IT Projects for three Local Authorities, a major player in the Construction Industry, an International Stockbroker and a national Higher Education Service.
I have delivered internal developments, implemented and upgraded packaged solutions built infrastructure and networks, set up data governance and architecture and led digital transformation.
Organisations: Wolverhampton, Walsall and Birmingham Councils, Tarmac Topmix, Charles Schwab Europe and UCAS.
Programme Manager
From 2002
A move into Programme Management came about in 2002 when working with Charles Schwab to lead a truly global team delivering what is now known as Digital Transformation. A newly developed web site designed in San Fransisco, hosted in Phoenix, developed in Bangalore and integrated and delivered in Birmingham, serving investors around the UK with some £5bn of managed assets.
From this point Programme Management grew through IT Programmes into major Business Transformation Programmes of change from Property, Heath Care services and Data Transformation.
Organisations: Charles Schwab, Birmingham City Council, Service Birmingham, NHS and UCAS
Chronology
UCAS
Programme Manager - 2011 - 2014
Project Managed delivery of a range of business & digital transformation initiatives and to lead the annual planning process to define and plan the change portfolio. Data Transformation - Enterprise Data Strategy, Business Intelligence strategy and new platform, Information Governance and ISO27001 accreditation. Development of Commercial Services web-site and Digital Products, including adverstising and data product revenue generation. Agile development of core Digital Products, Course Search and FE progression (Scrum developments - Java/.NET)
NHS Heart of Birmingham and Walsall
Assistant Director Transformation 2008 - 2011
Development of a range of integrated Primary Health Care Organisations for the PCT’s 300k resident population, in a new estate of Primary Care Health Centres. Managed a portfolio service transformation projects across Primary, Community and Acute Care services in Walsall. Delivery of the PCT’s QIPP Initiatives. Established PPM best practice
Capita Symonds
Assistant Director Property Transformation Consulting 2007-2008
Lead Consultant on strategic Property Transformation Projects. Business Case & Bid for International Equestrian & Racing Resort for a major international Investment Bank in the Middle East. Salford Building Schools for the Future: development and delivery of the Regeneration and Transformation element of a Consortium bid for the contract to develop and manage Salford City Council’s BSF programme. In partnership with Bovis Lend Lease.Review of Leisure & Sports Strategy for two Leisure Developments – Swindon MBC
Service Birmingham (JV Birmingham City Council & Capita)
Senior Programme Manager 2006 - 2007
Seconded to JV organisation to manage a public sector Property Transformation initiative.
Business case and Programme Blueprint for the Council’s £2.7bn property estate including asset optimisation, new ways of working, new management capability and systems and enhanced facilities management. Rationalisation of 1m sq ft office estate including procurement of an external property partner.
Birmingham City Council
Assistant Director/Senior Programme Manager 2003- 2006
Responsible for change management & ICT service delivery, with a multi-£m budget and user base exceeding 3,000. Social Care & Health – Business Process Improvement and ICT change programme for Adult and Children Services; IT Service Improvement, multi-agency Single Assessment Process, Integrated Children’s Assessment, Performance Management, CareFirst System development
Charles Schwab Europe
Senior Project Manager 1999 - 2003
Re-Architecture of Charles Schwab Share Trading Digital Web Channel: £35m transformation of the major trading channel for the country’s 2nd largest stock broker. Included digital services, tools and products, customer personalisation and segmentation, content management systems, and technical infrastructure, hosting and DR solutions. Managed a global multi-disciplinary team (UK/USA/India). Fast to market financial products and changes to existing products and services including frequent trader, high worth customer services and trading settlement processes. Stocks and Shares ISA Project –A brand new product, process and supporting systems – gained 250,000 accounts in the first 12 months.
Tarmac Topmix
Senior Project Manager 1995 - 1999
Programme and Project management for fast ROI projects, ecommerce and infrastructure. PM for new business operation start-up.
Earlier Project Roles
1986 - 1995
Principal Officer – Information Systems; Walsall MBC - Social Services, Walsall; Aug 1992 – Jan 1995
Procedures & Computer Systems Officer; Wolverhampton MBC Social Services; Jun 1987– Aug 1992